Last Updated: 06/24/2025
By accessing this website, submitting your information, or engaging with our services, you agree to the terms and conditions outlined below. If you do not agree with any part of these terms, you should not use this website or our services.
1. Program Overview
Ascend Agent Alerts is our official communication program. By submitting your contact information, you agree to receive real estate-related communications including appointment reminders, property updates, listing alerts, follow-up messages, and promotional offers. Communications may be delivered through SMS, phone calls including auto-dialed or pre-recorded messages, email, and automated or AI-powered messaging systems. Participation in this program is voluntary and users must opt in prior to receiving messages. You must be at least 18 years old to use this website, submit your information, or participate in our messaging program.
2. Consent to Contact
By submitting your information and consenting, you are providing express written consent to be contacted by Ascend Agent or authorized representatives through the contact details you provided. This includes communications via text message, phone call, email, or automated platforms. These communications may relate to property information, real estate services, appointment confirmations, or other inquiries you’ve initiated. Message and data rates may apply. Message frequency may vary.
3. Opt-Out, Help, and Rejoining Instructions
To stop receiving SMS communications, reply STOP at any time. A confirmation message will be sent and no further SMS messages will be delivered. For assistance, you may reply HELP at any time.
To rejoin the SMS program, you may resubmit your information through a web form or request to opt back in.
4. Carrier Disclaimer and Message Terms
Mobile carriers are not liable for delayed or undelivered messages. Please contact your wireless provider for details about your message and data plan. This SMS program adheres to the CTIA guidelines and all applicable wireless carrier policies. Messages sent via this program are for informational purposes only and do not constitute legal, financial, or real estate advice. Always consult with a licensed professional before making real estate or investment decisions.
5. Lead Submission and Service Disclaimer
When you submit your information through this site or through any lead generation source, you acknowledge that your data may be shared internally with licensed real estate professionals or authorized fulfillment partners for the sole purpose of responding to your inquiry. Submitting your information does not create a client-agency relationship or bind you to any obligation. You agree that the information you provide is accurate, current, and that you are authorized to be contacted at the email or phone number you submit.
6. Data Collection and Privacy
We may collect and store the information you provide, including names, emails, phone numbers, inquiry details, and response history. This data may be stored in secure CRM or lead management platforms for the purpose of fulfilling services, verifying eligibility, following up, or improving internal processes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or system providers, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text messaging services.
We do not sell or rent your personal information to unaffiliated third parties. Aggregated or anonymized data may be used internally for analytics and performance tracking.
7. Use of AI and Automation
Some communications may be facilitated or initiated through AI-powered systems or automated messaging platforms. These systems assist in responding to inquiries, qualifying leads, or setting appointments and are monitored to ensure quality and relevance.
8. Intellectual Property
All content on this website, including brand assets, logos, copy, AI automations, creative content, and supporting software are the intellectual property of Ascend Agent or its licensors. Any unauthorized use, replication, or distribution is strictly prohibited.
9. Legal Compliance and Enforcement
This program complies with the CTIA Short Code Monitoring Handbook, A2P 10DLC messaging regulations, and applicable federal and state laws, including but not limited to the TCPA and CAN-SPAM Act. Content that violates compliance guidelines, including phishing, SHAFT content, or other prohibited use cases, may result in fines or service suspension. Ascend Agent is not responsible for any penalties resulting from non-compliant usage by clients or unauthorized third parties.
10. Updates to Terms
We reserve the right to change these terms at any time without notice. Updated terms are effective immediately upon posting. Continued use of this website or engagement with our services constitutes your acceptance of the most recent version of these terms.
11. Governing Law and Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles. Any disputes arising under or related to these terms shall be resolved exclusively in the applicable state or federal courts.
12. Contact Information
For questions, support, or compliance inquiries, please contact:
[email protected]